Banking FAQ
Transaction verification checklist
- Check process status — pending, processing, success, or failed in history panel.
- Match amount — transfer value must equal the submitted deposit/withdraw request.
- Verify timestamp — note bank cut-off hours and weekend processing delays.
- Save payment reference — copy unique ID, bank ref number, or QR receipt.
- Store proof — screenshot transfer slip before the session expires.
- Escalate mismatches — contact CS with proof if status and bank data differ.
frequently asked
Why has my MPO777 deposit not been credited?
Common causes: underpayment, wrong account, mismatched sender name. Ensure transfer follows official cashier instructions after login. Contact CS if balance has not arrived after 15 minutes.
Does MPO777 charge withdrawal fees?
MPO777 does not charge standard withdrawal admin fees. Receiving banks may apply transfer fees per their institution policies.
What are MPO777 withdrawal limits?
Withdrawal limits vary by method and account level. Current figures display in the cashier menu after login. VIP members may have higher limits.
Can I deposit using a company account?
MPO777 only accepts deposits from accounts or e-wallets under the registered account holder name. Third-party deposits may be rejected and returned.
Is MPO777 QRIS deposit instant?
Yes, QRIS deposits usually process in 1–5 minutes with successful scan and correct amount. Ensure banking app supports QRIS and connection is stable.
What if I entered the wrong deposit amount?
Transfers below minimum will not auto-process. Overpayments credit per received amount. Send transfer proof screenshot and contact official MPO777 CS for manual correction.